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This publication is available at https://www.gov.uk/government/publications/government-response-to-the-e-scooter-trials-evaluation-report/government-response-to-the-e-scooter-trials-evaluation-report

Rental e-scooter trials were launched in July 2020 in 32 areas across England. The Department for Transport commissioned an independent evaluation of the e-scooter trials, running from July 2020 to early 2022, examining how and why rental e-scooters are used, and by whom, as well as safety, mode shift, environmental and wider social impacts. This report provides the full summary of findings, and the evidence will inform future e-scooter policy.

DfT is grateful to its contractors – Arup, NatCen and Valtech – for their work on the evaluation and on developing and maintaining the associated data infrastructure. We welcome the report and its findings.

The national evaluation of the e-scooter trials represents one of the largest evaluations of e-scooters internationally in terms of the breadth of data collected. As the first trial of these vehicles within the context of the United Kingdom, both the strengths and limitations identified represent valuable knowledge. The lessons learned will be used to inform future policy.

DfT welcomes the conclusion that rental e-scooters can serve as a valuable mode of transport, with 14.5 million rental e-scooter trips completed by December 2021. Some key findings include:

DfT acknowledges the learning points from the report and aims to incorporate these into future policy development. Some of the main learning points include:

Through updates in guidance and regulation of the e-scooter trials, we have already used some of the report’s findings to make changes. These include:

You can read the full e-scooter trials guidance for local areas and rental operators.

To maximise the benefits of the e-scooter trials evaluation report, DfT will learn lessons from this evaluation and we look forward to releasing further information on the future policy around e-scooters and similar light electric vehicles.

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